Pest Extermination FAQs

1) Is Elite Pest Solutions, Inc. licensed and insured?

Yes, all pest management professionals are licensed and can present their pest control licenses upon request. If you would like a certificate of insurance, please contact our office to fulfill that request.

2) When do I have to pay for my service(s)?

All services must be paid for upon completion of treatment. Any services performed in a series (more than one treatment) must be paid in full on the day of the initial treatment.

3) What forms of payment do you accept?

We accept Visa, Mastercard, American express, Discover, cash, money orders, & bank certified checks. We do not accept personal checks.

4) Do you treat for squirrels?

Animals like Squirrels, Raccoons, Skunks, Possums, and Bats are considered wildlife. At this time, we do not perform wildlife management, but you will be the first to know when we do.

5) My home will be treated for mice, how do I prepare?

Please see “Rodent / General Pest Treatment Preparation Instructions” in our service preparation area.

6) My home will be treated for bedbugs how do I prepare?

Please see the “Bed Bug Treatment Preparation Instructions” in our service preparation area.

7) Do I have to leave my home if it is treated for bedbugs?

YES! For a minimum of 4 to 6 hours please! The PMP will leave a door hanger notifying you of a sufficient reentry time.

8) Do bedbug services have a warranty?

No. The complexity of Bedbugs (i.e. origin, environmental conditions, & behavioral circumstances) does not allow for a standard warranty service. All treatments are customized to combat the level of activity within the living conditions they reside. No two situations will be the same, therefore treatment is much more effective when it is personalized & not generalized to a standard method, warrantied treatment.

9) I have a warranty on my service, so you are going to come out every few weeks, right?

Negative, if you purchased a service with a warranty then we ask for you to proactively monitor the pest issue. 21 days following the initial service, if there is pest evidence, please contact our office to schedule a follow-up service, covered under your warranty. If the PMPs deem your pest activity to be substantial during the initial treatment they will schedule an additional treatment during the initial appointment.

10) What product(s) do you use?

Every product we use is registered with the EPA. The actual product used will be selected based on your location and the level of activity on site at the time of the service. Please scan the Safety Data Sheets (SDS) for the material you need. If something you need is not available, please contact our office to fulfill your request.

11) Will the PMP use products that are harmful to my children and/or pets?

Depending on the service type, we may request that occupants & pets leave the home for an extended period of time in order to avoid any discomfort. This practice is for precautionary measures and ensures that the safety of our PMPs & our clients are always our top priority.

The EPA regulates all products that PMPs are allowed to utilize in order to perform adequate services. These products are equipped with recommended dilution rates and instructions on how to properly formulate a solution that would contain the lowest effective amount of active ingredient needed to control a specific pest issue.

If the use of insecticides, rodenticides, etc. is still a concern, Elite Pest Solutions Inc does offer organic alternatives of treatment. If this is something you would be interested in, please contact our office to discuss your options in detail.